Terms & Conditions

IE Production Services Ltd Terms and Conditions of HIRE (only) 2019:
Definitions In this document the following words shall have the following meanings:
1.1 – Owner means IE Production Services Limited
1.2 – Hirer means the company or person who hires the Equipment from the owner.
1.3 – Equipment means anything that the owner agrees to rent to the hirer as detailed on the order confirmation/rental agreement and delivery note signed by The Hirer.
1.4 – Site means the premises or site specified by the hirer where the Equipment is to be used.
The acceptance of equipment received by the hirer hire will constitute a contract and acceptance of the terms and conditions contained herein. A copy of these terms and conditions will be included in PDF format with the email booking confirmation. A written copy is available on request.
Period of hire.
The period of hire is understood to mean the period from when the equipment is delivered/collected to when it is returned to the owner.
Booking and Security deposit.
Full Payment is required prior to the hire event if you have had 3 or less hires with IE Production Services, or if your hire is a DRY hire.
50 % PAYMENT IS REQUIRED PRIOR TO THE HIRE EVENT ON ORDERS £2000.00 (ex. VAT) OR ABOVE. The remainder will be invoiced at 30 days.
Delivery and collection.
Prices for equipment will exclude delivery and collection. These will be quoted separately.
Delivery and collection times will be agreed at the time of booking. The hirer or representative of the hirer must be present, and all equipment must be available and accessible at the site at these agreed times. Extra hire and delivery/collection charges will apply for increased hire duration or extra visits required for the owner to deliver or collect the equipment. If the hirer is unable to be present or the equipment will not be available at the agreed time they should contact the owner as soon as possible.
Identification in the form of a driving license or passport must be presented by the hirer on delivery should it be a ‘dry’ hire.
Loss or damage.
Hired goods at all times remain the property of IE Production Services Limited. The hirer is wholly responsible for all equipment on hire from the time of delivery until collection. They will be responsible for the safe custody of the company’s property on the site and will make good to the company all loss or damage to the company’s property or equipment hired or used on the site (other than fair wear and tear) including breakages, damage and loss due to theft or burglary, unless it be proved that such loss or damage be caused by faulty material or workmanship or negligence on the part of the owner. Any repair or replacement costs will be charged to the hirer and the owner will invoice the hirer accordingly.
Liability to third parties.
The owner will not be responsible for, and the hirer will indemnify the company against all claims for injury to persons or loss of or damage to property howsoever caused unless it is proved that such injury or damage be caused by faulty material or workmanship or negligence on the part of the company.
The hire charges do not include attendance by the company’s staff unless previously arranged or highlighted on the hire quotation (additional charges apply for attendance).
The hirer is responsible for giving notice to or obtaining all necessary permits from any authorities who are or may be concerned and must make an application where to the planning authority, district surveyor, police, fire service, and any similar authority or organisation.
Force Majeure.
While every effort will be made by the company to carry out any order accepted, the full performance of it is subject to variation or cancellation by the company consequent upon act of God, terrorism, war, strikes, riots, lock-outs or other labour disturbances, fire, flood, restrictions of the use of transport, fuel or power, requisitioning, shortage of material or transport or labour or any other cause beyond the control of the company. In the case of extremely bad weather, the company reserves the right to cancel the contract if the weather would cause damage to the equipment outside or prove a health & safety risk to persons working, in which case any costs already paid by the hirer to the owner will be refunded.
Cancellation or premature termination of contract.
In the event of the hirer cancelling the contract after a firm order has been placed, charges will be levied as follows plus the costs already incurred by the company for the event:
– More than 14 days notice – 25% total hire charge.
– 7 to 14 days notice – 50% total hire charge
– Less than 7 calendar days notice – 100% total hire charge
Electrical supply.
The hirer is responsible for ensuring that the venue has sufficient power supply, plug points, connectors etc for the technical equipment hired as well as any other requirements they may have. Any cancellation due to venue power issues or electrical contractor supply will incur IE Production Services Ltd cancellation costs as per the cancellation terms.
Refreshments and satisfactory meal should be provided for each member of crew unless otherwise agreed in written communication.
1 x crew shift is up to 10 hours onsite or otherwise agreed in the event schedule. Any additional hours not agreed will be charged at £28.00 per hour per crew member plus VAT.
The hirer is solely responsible for the equipment once delivered by the company until collected by the company/owner. IE Production Services Ltd may ask for proof of insurance prior to the hire. Note: This applies to both ‘wet’ and ‘dry hires.